Refund Policy

REFUND POLICY

Raffles College of Higher Education Refund policy includes the following steps that students must take to apply for a refund towards their education here. For more details on eligibility for refund please refer to the list of information below. For more please contact our student services for assistance.

REFUND FOR WITHDRAWAL DUE TO OTHER REASONS

If the student withdraws from the Course for any reason other than those stated in Clause 2.1 of the Private Education Institution (PEI) Student Contract, the College will, within seven (7) working days of receiving the student’s written notice of withdrawal, refund to the Student an amount based on the table in Schedule D (as per PEI Student Contract).

REFUND DURING COOLING-OFF PERIOD

The College will provide the Student with a cooling-off period of seven (7) working days after the date that the Contract has been signed by both parties.

% of [the amount of fee paid under Schedule B and C] If Student’s written notice of withdrawal is received
[100% less Administration Fee] (“Maximum Refund”) More than [30] days before the Course Commencement Date
[No Refund] Before, but not more than [30] days before the Course Commencement Date
[No Refund] After, but not more than [7] days after the Course Commencement Date
[No Refund] More than [7] days after the Course Commencement Date, but not more than [14] days after the Course Commencement Date
[No Refund] More than [14] days after the Course Commencement Date

The student will be refunded the highest percentage (stated in Schedule D as per in Standard PEI-Student Contract) of the fees already paid if the student submits a written notice of withdrawal to the College within the cooling-off period, regardless of whether the Student has started the course or not.

APPLICABILITY OF REFUND

The 7-steps Refund Procedure is applicable for the following conditions:

  • Withdrawal With Cause
  • Withdrawal Without Cause
  • Deferment
  • Transfer School
  • Termination
  • Excess payment

7-STEP REFUND PROCEDURE